Privacy & Data — Your Questions Answered
We retain active session logs for two years. Your account balance, deposit records, and withdrawal history stay on file as long as your account exists, plus five years after you close it for legal compliance. You can request deletion of archived gameplay data from Privacy & Data anytime.
Yes. Log in, go to your profile, and visit Privacy & Data. Choose Export My Data and we'll prepare a CSV file with your account info, transaction history, and game records. The download link arrives via email within 24 hours.
No. We share payment details only with JazzCash, Easypaisa, and Raast to process deposits and withdrawals. We don't share your account data, gaming history, or email with other casinos, betting sites, or third-party advertisers.
Your account becomes inactive immediately. We archive your transaction records for five years to comply with financial regulations. Your personal details are marked deleted but may remain in backup systems for security. You can request permanent deletion via support anytime after closure.
Cookies let us remember your login, save your game preferences, and detect fraud. Essential cookies can't be disabled without breaking your account access. You can turn off marketing and analytics cookies in your browser settings without losing play functionality.
All payment transactions use SSL encryption. We never store full card or wallet numbers after a deposit clears. JazzCash, Easypaisa, and Raast process the actual transfer; we only hold confirmation details for your account record and dispute resolution.
You can request deletion of non-essential data anytime via Privacy & Data or by contacting support. Account identifiers and transaction records are kept for compliance, but we'll erase email address, phone number, and gameplay history if you ask.
